SMS Messaging Privacy Policy & Terms

Effective Date: 1/2025

SMS Messaging Consent

By providing your mobile phone number and opting in to our SMS messaging service, you agree to receive text messages from BeeWell Medical Center regarding your healthcare. These may include:

  • Appointment reminders and confirmations

  • Prescription notifications

  • Follow-up care instructions

  • Health maintenance reminders

  • Practice updates and announcements

Privacy & Confidentiality

  • All SMS communications comply with HIPAA regulations

  • Your contact information and health data will never be sold to third parties

  • Message content will be limited to necessary healthcare information

  • SMS communications are included in your medical record

  • Standard security protocols are in place, but text messages are not encrypted

Terms of Use

  • Message frequency varies by patient needs

  • Standard message and data rates may apply

  • You can opt out at any time by texting "STOP" to [Insert Number]

  • SMS communications are not monitored 24/7 and should not be used for emergencies

  • For urgent matters, please call our office at [Insert Number] or dial 911

  • Response times are typically within 1-2 business days

Data Retention

  • Message contents are retained in your medical record per our standard record retention policy

  • Your mobile number will remain in our system until you withdraw consent

Consent Withdrawal

You may withdraw your consent to receive SMS messages at any time by:

  • Texting "STOP" to [505-554-8315]

  • Calling our office at [505-554-8315]

  • Notifying staff during your visit

  • Submitting a written request

Changes to Policy

BeeWell Medical Center reserves the right to modify this policy. You will be notified of any significant changes.